Shipping policy
Shipping Policy
MochiMade carefully packs each order and ships to the address provided at checkout.
Processing Time
Orders are typically processed within 2–5 business days.
Shipping Time
Delivery times vary depending on your location and the shipping provider. Delays may occur due to weather or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout and depend on the delivery address and package size.
Order Tracking
Tracking information will be provided when available.
Incorrect Addresses
Please ensure your shipping details are correct before placing your order. MochiMade is not responsible for delays caused by incorrect addresses.
Damaged or Missing Orders
If your order arrives damaged or does not arrive, please contact us so we can review the issue.
Contact Us
For shipping questions, email us at shopmochimade@gmail.com.